Shipping and Refund Policy

Shipping Policy

At Cybercart, we are committed to delivering your orders promptly and efficiently. Here’s what you need to know about our shipping process:

Shipping Rates and Delivery Times

• Standard Shipping: Free for orders over $50. For orders under $50, a flat rate of $5.95 applies. Delivery within 5-7 business days.
• Express Shipping: $15.95 for all orders. Delivery within 2-3 business days.
• International Shipping: Rates vary by destination. Delivery within 7-14 business days.

Processing Time

Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order via the carrier’s website.

Shipping Restrictions

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Refund Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
• Proof of purchase is required for all returns.

Refunds

• Once we receive your item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

• If you need to exchange an item for the same product, please contact us at support@cybercart.com.
• We will send you a prepaid shipping label to return the original item, and upon receipt, we will ship the exchange item.

Return Shipping

• Return shipping is free for defective or incorrect items.
• For other returns, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable.

Contact Us

If you have any questions about our shipping and refund policy, please contact us:

Email: support@cybercart.com

Phone: +1 (555) 123-4567

Thank you for shopping with Cybercart. Your satisfaction is our top priority!